Lustral
Serving Montréal, Toronto & Vancouver

Commercial floor care in Canada, transformed.

Concrete polishing, epoxy, hardwood and VCT — run by specialist crews with owned equipment and photo-documented before/after results. Lustral replaces generalist janitors with surface specialists.

5.0Google Reviews
11+Years Experience
500+Floors Restored
📸
Before/after photo documented
🔧
Owned specialist equipment
🛡
$5M liability insured
5x maintenance program lifespan
$5M+
Liability coverage
500+
Floors restored
5x
Maintenance life
100%
Photo documented
THE PROBLEM

You're paying for cleaning. But the floor keeps getting worse.

Generalist janitors running burnishers on the wrong wax. Sealers stripped by abrasive detergents. Floors that deteriorate visibly year over year despite a monthly invoice.

OUR APPROACH

Specialist crews. Owned equipment. Photo-documented transformations.

Concrete polishing, epoxy, hardwood, VCT — each run by a dedicated crew that only does that surface. Right equipment. Right chemistry. Documented before and after.

See how it works
What We Restore

Eight Floor Care Specialties Under One Roof

From a one-time strip-and-wax to a recurring maintenance program, every Lustral project is run by a specialist crew with the right equipment for the surface.

Strip & Wax

Full strip and re-wax of VCT, vinyl and resilient flooring.

Concrete Polishing

Mechanical polishing for warehouse, retail and showroom concrete.

Epoxy Floor Coating

Industrial epoxy systems for warehouses, mechanical rooms and showrooms.

Hardwood Refinishing

Sand, stain and finish hardwood floors in offices and showrooms.

Tile & Grout Restoration

Deep cleaning and re-sealing of ceramic, porcelain and stone tile.

Warehouse Floor Sealing

Densifier and sealer programs for high-traffic warehouse concrete.

Anti-Slip Treatments

Slip-resistance treatments for kitchens, ramps and entry zones.

Recurring Maintenance

Burnishing, recoating and care programs that extend floor life 5x.

Work in Action

See Our Expertise Across Canadian Properties

Lustral project 1
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How We're Different

Six Operational Pillars Behind Every Lustral Account

1

Surface Specialists

Concrete, epoxy, hardwood, VCT — each has a specialist crew. Generalists ruin floors.

2

Owned Equipment

Planetary grinders, high-speed burnishers, autoscrubbers — bought, calibrated, not rental fleet leftovers.

3

Before/After Documented

Photo set every project. You see exactly what you paid for.

4

Chemistry Matched to Substrate

Every product is selected for the specific surface — hardwood does not see VCT chemistry.

5

Dust-Controlled Operations

HEPA-rated extraction on all grinding. Clean work site even during planetary polishing.

6

Recurring Maintenance Plans

A restored floor with proper maintenance lasts 5x longer. We design both together.

The Lustral Method

Five Steps. Photo-Documented Throughout.

01

Survey

On-site assessment of the surface, condition, traffic, lighting and end-use.

02

Specify

Recommendation matched to surface and use case — chemistry, equipment, finish.

03

Prepare

Edge work, dust control, area protection, equipment staging. Done right means done once.

04

Restore

Stripping, polishing, coating, refinishing — by the crew that specializes in that surface.

05

Document

Photo set, maintenance recommendations, optional recurring program.

4-Level Escalation Framework

When something goes wrong — and occasionally it does — here is exactly what happens, and how fast.

1
Site Team
< 1 hour

Immediate corrective action by assigned crew

2
Regional Supervisor
< 4 hours

On-site supervision and extended service if needed

3
Account Manager
< 24 hours

Full program review, root cause analysis, revised protocol

4
Operations Director
< 48 hours

Direct escalation with written action plan and compensation if warranted

Our Guarantee

Six Commitments That Protect Your Business

Finish Quality Guarantee

If a finish does not meet spec at handover, we return until it does. At our cost.

$5M Liability Coverage

Fully insured and bonded. All provincial workers comp compliance in place.

After-Hours Standard

Overnight and weekend work is our normal schedule. No premium upcharge.

Photo Documentation

Every project includes a photo set as part of the deliverable. No exceptions.

Dust-Controlled Work

HEPA extraction on all dust-producing operations. Site stays clean during work.

Maintenance Plan Included

Every restoration quote includes an optional maintenance program matched to the finish.

Case Studies

Real Results for Real Buildings

Before
Dull
After
Mirror
400-grit polish
Retail Showroom
Problem

Flagship retail showroom with faded, worn concrete floors damaging brand image.

Solution

Full planetary diamond polish to 3000-grit with densifier, overnight completion, weekly burnish program.

Before
15k
After
75k
sq ft polished
Distribution Warehouse
Problem

Regional DC needing floor restoration across 5 phases without operational downtime.

Solution

Phased weekend work, dust-controlled grinding, zero operational hours lost.

Before
Replace
After
Restore
cost avoided
Hardwood Office
Problem

Property manager quoted $95k to replace damaged hardwood in a heritage office space.

Solution

Sanded and refinished in place for under $30k — heritage character preserved.

What Our Clients Say

Trusted by Property Managers Across Canada

"

The before and after photos told the whole story. Our landlord saw the deck and renewed our lease on the spot.

J
Jennifer Chao
Retail Operations · Toronto, ON
"

They polished 75,000 sq ft without shutting down a single operational hour. The dust control was unreal.

M
Mathieu Gagnon
DC Manager · Montréal, QC
"

We were quoted $95k to replace hardwood. Lustral refinished it in place for a third of that. The floor looks better than new.

A
Alan Petersen
Heritage Property Owner · Vancouver, BC
"

Every crew member specialized in the exact floor they were working on. That is the whole difference.

C
Camille Dufresne
Facilities Lead · Laval, QC
Service Areas

Three Cities. One Standard.

Montréal
QC

1140 Boul. de la Carrière, Laval, QC H7N 5J6

Get a quote in Montréal
Toronto
ON

120 Adelaide St W, Toronto, ON M5H 1T1

Get a quote in Toronto
Vancouver
BC

1090 W Georgia St, Vancouver, BC V6E 3V7

Get a quote in Vancouver
FAQ

Frequently Asked Questions

What kinds of floors do you work on?+

VCT, vinyl tile, concrete (polished and sealed), epoxy coatings, hardwood, ceramic and porcelain tile with grout, terrazzo, rubber and luxury vinyl plank.

What is the difference between sealing and polishing concrete?+

Sealing applies a topical coating that wears off in high-traffic areas. Polishing is a mechanical process that densifies and refines the concrete itself — no coating to wear. Polishing lasts much longer in commercial environments. We do both, and we will tell you which one is right for your floor.

Do you work after hours?+

Yes — most retail, office and warehouse floor work is done overnight or weekends to avoid disruption. We schedule around your operating hours.

Do you provide before/after photos?+

Yes, on every project. The photo set is part of the deliverable and lives with your service record.

How long does a typical floor restoration take?+

A small office strip-and-wax might be a single overnight. A large warehouse polish can take a full weekend. A hardwood refinish typically needs three to five days. Every quote includes a clear timeline.

Can you set up a recurring maintenance program?+

Yes — and you should want one. The right maintenance program extends a restored floor by 3-5x. We design the program with the project, not after.

What about dust and disruption?+

All our planetary grinders use HEPA-rated dust extraction. We build temporary partitions where needed. Most of our clients tell us the most surprising part is how clean the work site stays.

Certifications & Compliance

Standards We Operate Under

IICRC Trained Technicians
$5M Liability Insured
Fully Bonded
CNESST Registered
WSIB Registered
WorkSafeBC
Bilingual EN / FR
HEPA Dust Extraction
About Lustral

A Floor Company Built on Documenting the Result.

Lustral was started by floor specialists who got tired of being grouped in with general janitorial. Floor restoration is a specialty, and the result speaks for itself when you do it right.

Specialist crews, owned equipment, before/after documentation. That is the whole pitch.

Learn more about Lustral
500+
Floors restored
8
Surface specialties
3
Regional crews
5x
Maintenance lifespan

Have a Floor That Deserves Better?

Send us a few photos of the surface. A Lustral specialist will respond within one business hour with the right approach and a quote. Free site survey for commercial spaces.

Get a Quote